Enroute Automotive (Enroute Imports LLC) operates enrouteautomotive.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website you agree to the practices described here.
1. Information We Collect
- Contact details you submit via forms, such as your name, email address, and phone number.
- Vehicle inquiry details, including the make, model, and preferences you share when asking about inventory.
- Usage and device data, such as IP address, browser type, pages visited, and timestamps collected through cookies and similar technologies.
- Communications you send us, including emails, contact form submissions, and inventory alert sign-ups.
2. How We Use Your Information
- To respond to inquiries, schedule appointments, and communicate about vehicles you have expressed interest in.
- To send inventory alerts and occasional promotional emails or text messages you signed up for.
- To improve our website, understand how visitors use it, and fix technical issues.
- To comply with applicable law, prevent fraud, and protect the safety of our customers and business.
3. Sharing Your Information
- We do not sell your personal information to third parties.
- We may share information with service providers who help us operate the website (hosting, email delivery, analytics), under confidentiality obligations.
- We may disclose information when required by law, court order, or to protect our legal rights.
- If Enroute Automotive is sold or merged, customer information may be transferred as part of that transaction.
4. Cookies
- We use cookies and similar technologies to keep the site functioning properly and to understand how visitors interact with our pages.
- You can disable cookies through your browser settings. Some site features may not work correctly if cookies are disabled.
5. Your Choices
- You may unsubscribe from marketing emails at any time using the unsubscribe link in those emails.
- You may contact us to request access to, correction of, or deletion of personal information we hold about you.
6. Data Security
- We use reasonable technical and organizational measures to protect your information. No internet transmission is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
- Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
8. Updates to This Policy
- We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. SMS / Text Message Communications
⚠ SMS Consent Disclosure
- By providing your phone number and opting in on our website, you expressly consent to receive text messages from Enroute Automotive (Enroute Imports LLC), including vehicle availability updates, appointment reminders, service status updates, and promotional offers.
- SMS consent is not shared with third parties or affiliates for their own marketing purposes.
- Message frequency varies. Message and data rates may apply.
- To opt out of SMS messages at any time, reply STOP to any message we send you. You may also contact us at info@enrouteautomotive.com to be removed.
- For help, reply HELP to any message or visit https://www.enrouteautomotive.com/.
- Consent to receive SMS is not a condition of any purchase or service.
10. Contact Us
- Questions about this Privacy Policy can be sent to info@enrouteautomotive.com or by mail to 7941 Angus Ct Unit J, Springfield, VA 22153.